Boykeys B.V.

 

Terms & Conditions

 

The private company with limited liability Boykeys is registered with the Chamber of Commerce in The Netherlands under number 67970478 and is located at Jan van Zutphenlaan 45 (3555SN) in Utrecht, The Netherlands.

 

Article 1   Definitions
1. In these general terms and conditions, the following terms are used in the following sense, unless expressly stated otherwise.

2. Offer: any offer or quotation to Client for the performance of Services by Boykeys.
3. Company: The natural or legal person who is acting in the course of a profession or business.
4. Services: filming and photographing real estate and placing this content on online platforms, measuring real estate and providing floor plans and reports.
5. Boykeys: The service provider, incorporated under Dutch law, established in the Netherlands who offers Services to Client hereinafter: Boykeys.
6. Client: the Company that has appointed Boykeys, granted projects to Boykeys for Services performed by Boykeys, or to which Boykeys has made a proposal under an Agreement.
7. Agreement: any Agreement and other obligations between Client and Boykeys, as well as proposals by Boykeys for Services provided by Boykeys to Client, which are accepted by Client and have been accepted and performed by Boykeys with which these General Terms and Conditions form an indissoluble whole.

 

Article 2   Applicability
1. These General Terms and Conditions apply to every Boykeys Offer, every Agreement between Boykeys and Client and to every service offered by Boykeys.

2. Before an Agreement is concluded, Client will be provided with these General Terms and Conditions. If this is not reasonably possible, Boykeys will indicate to Client in what way Client can inspect the General Terms and Conditions.
3. Deviation from these general terms and conditions is not possible. In exceptional situations the General Conditions may be deviated from insofar as expressly agreed upon in writing by Boykeys.
4. These General Terms and Conditions shall also apply to supplementary, amended and follow-up orders of the Client.
5. The general terms and conditions of Client are excluded.
6. If one or more provisions of these general terms and conditions are null and void or annulled in part or in whole, the other provisions of these general terms and conditions shall remain in effect, and the null and void provision(s) shall be replaced by a provision having the same purport as the original provision.
7. Uncertainties about the content, explanation or situations not provided for in these general terms and conditions must be assessed and explained in the spirit of these general terms and conditions.
8. The applicability of articles 7:404 and 7:407 paragraph 2 of the Dutch Civil Code is explicitly excluded.
9. If these general terms and conditions refer to she/he, this should also be understood as a reference to he/she/it, if and insofar as applicable.
10. In the event that Boykeys has not always complied with these general terms and conditions, it shall retain its right to claim compliance with these general terms and conditions in whole or in part.

 

Article 3   The Offer
1. All offers made by Boykeys are without obligation, unless expressly stated otherwise in writing. If the Offer is limited or valid under specific conditions, this will be expressly stated in the Offer.

2. Boykeys is only bound by an Offer if it is confirmed by Client in writing within 30 days. Nevertheless, Boykeys has the right to refuse an Agreement with a (potential) Client for a reason well-founded by Boykeys.
3. The offer shall contain a description of the Services offered. The description is sufficiently specific, so that the Client is able to make a proper assessment of the offer. Any details in the offer are merely indicative and cannot be a ground for any damages or dissolution of the Agreement.
4. Offers or quotations do not automatically apply to follow-up orders.
5. Delivery periods in Boykeys’ offers are in principle indicative and, if exceeded, do not entitle the Client to rescind or claim damages, unless expressly agreed otherwise.

 

Article 4   Conclusion of the Agreement
1. The Agreement comes into being at the moment that the Client has accepted an Offer or Agreement of Boykeys by returning a signed copy (scanned or original) to Boykeys, or has given an explicit and unambiguous agreement to the Offer by e-mail.

2. Boykeys has the right to revoke the (signed) Agreement within 5 working days after receipt of the acceptance.
3. Boykeys is not bound by an Offer if Client could reasonably have expected or ought to have understood that the Offer contains an obvious mistake or clerical error. The Client cannot derive any rights from this mistake or clerical error.
4. If the Client cancels an order that has already been confirmed, the actual costs already incurred (including time spent) will be charged to the Client.
5. Any Agreement entered into with Boykeys or any project awarded to Boykeys by Client shall rest with the company and not with any individual associated with Boykeys.
6. Client’s right of withdrawal is excluded, unless otherwise agreed.
7. If the Agreement is entered into by several Clients, each Client shall be jointly and severally liable for the performance of all obligations arising from the Agreement.

 

Article 5  Duration of the Agreement

1. The Agreement is entered into for an indefinite period, unless the content, nature or scope of the assignment entails that it is entered into for a definite period. The duration of the assignment is also dependent on external factors including, but not limited to, the quality and timely delivery of the information Boykeys receives from Client.
2. Both the Client and Boykeys can terminate the Agreement on the grounds of an attributable failure in the performance of the Agreement if the other party has been given notice of default in writing and has been given a reasonable term to perform its obligations and if it still fails to perform its obligations properly. This also includes the Client’s payment and cooperation obligations.
3. Dissolution of the Agreement shall not affect the payment obligations of Client insofar as Boykeys has already performed work or delivered performance at the time of dissolution. The Client must pay the agreed fee.
4. The parties may terminate the Agreement by registered letter with due observance of a notice period of three months. If the Agreement has not yet lasted three months, the Agreement may be terminated with one month’s notice.
5. In the event of premature termination of the Agreement, Client shall owe Boykeys the actual costs incurred up to that time at the agreed (hourly) rate. The time registration of Boykeys is leading in this matter.
6. Both the Client and Boykeys may terminate all or part of the Agreement in writing with immediate effect and without further notice of default in the event that one of the parties has been granted a suspension of payments, a petition has been filed for bankruptcy or the enterprise concerned is liquidated. If a situation as described above occurs, Boykeys shall never be obliged to refund monies already received and/or to pay damages.

 

Article 6   Execution of services

1. Boykeys shall endeavor to perform the agreed service with the greatest possible care as may be required of a good service provider. Boykeys warrants a professional and independent service. All Services shall be performed on the basis of an obligation to perform to the best of one’s ability, unless a result has been explicitly agreed upon in writing and described in detail.
2. The Agreement on the basis of which Boykeys performs the Services shall be authoritative for the scope and extent of the Services. The Agreement will be executed only for the benefit of the Client. Third parties cannot derive any rights from the content of the Services performed in connection with the Agreement.
3. The information and data provided by Client are the basis on which the Services offered by Boykeys and the prices are based. Boykeys has the right to adjust its Services and its prices if the information provided turns out to be incorrect and/or incomplete.
4. In performing the Services Boykeys is not obliged or required to follow the instructions of the Client if this changes the content or scope of the agreed Services. If the instructions result in further work for Boykeys, the Client shall be obliged to pay the additional additional costs accordingly on the basis of a new quotation.
5. Boykeys shall be entitled to engage third parties for the performance of the Services at its discretion.
6. If the nature and duration of the assignment so require, Boykeys shall keep Client informed of progress in the interim by the agreed method.
7. The performance of the Services is based on the information provided by Client. If the information has to be changed, this may have consequences for any established planning. Boykeys shall never be liable for the adjustment of the planning. If the start, progress or completion of the Services is delayed because, for example, Client has not delivered all requested information in time or in the desired format, provides insufficient cooperation, Boykeys has not received any advance payment in time or because of other circumstances, which are for the account and risk of Client, Boykeys is entitled to a reasonable extension of the delivery period. All damage and additional costs resulting from a delay due to a cause such as mentioned above shall be for the account and risk of Client.

Article 7   Cancellation
In the case of delivery of services, the Client must cancel the order no later than 24 (twenty-four) hours before the order is placed and notify Boykeys B.V. This must be done in writing or by e-mail. In the event of cancellation within 24 hours of the order, the full amount will be charged. Boykeys will not refund any amount.

 

Article 8   Obligations of the Client

1. The Client is obliged to provide all information requested by Boykeys as well as relevant appendices and related information and data in good time and/or before the start of the activities and in the desired form for the purpose of a correct and efficient execution of the Agreement. In the absence of this, Boykeys may not be able to realize a complete execution and/or delivery of the relevant documents. The consequences of such a situation shall at all times be for the account and risk of the Client.
2. Boykeys is not obliged to check the correctness and/or completeness of the information provided to it or to update Client regarding the information if it has changed over time, nor is Boykeys responsible for the correctness and completeness of the information compiled by Boykeys for third parties and/or provided to third parties in the context of the Agreement.
3. Boykeys may, if necessary for the performance of the Agreement, request additional information. Failing this, Boykeys shall be entitled to suspend its activities until the information has been received, without being obliged to pay any compensation for damages on any account whatsoever to Client. In the event of changed circumstances Client shall notify Boykeys immediately, or at the latest 3 working days after the change has become known.

 

Article 9   Advice

1. Boykeys can, if instructed to do so, draw up an advice, plan of action, design, report, planning and/or report for the benefit of the services. The contents thereof are not binding and are of an advisory nature only, but Boykeys will comply with its duties of care. The Client shall decide for himself and on his own responsibility whether to follow the advice.
2. The advice given by Boykeys, in whatever form, can never be regarded as technical construction advice. Even if Boykeys assists Client in negotiations this advice is never legal advice.
3. Client shall be obliged at Boykeys’ first request to assess proposals made by it. If Boykeys is delayed in its work because Client does not or not timely submit an assessment on a proposal made by Boykeys, Client shall at all times be liable for the consequences arising therefrom, such as delay.
4. The nature of the services entails that the result is at all times dependent on external factors that may influence the reports and advice of Boykeys, such as the quality, accuracy and timely delivery of required information and data from the Client and his employees. The Client vouches for the quality and for the timely and correct delivery of the required data and information.
5. Client shall notify Boykeys in writing prior to the commencement of the work of all circumstances that are or may be of importance including any points and priorities to which Client wishes attention.

 

Article 10   Additional work and changes

1. If during the performance of the Agreement it becomes apparent that the Agreement needs to be amended, or further work is required at the request of the Client to achieve the desired result of the Client, the Client is obliged to pay for this additional work in accordance with the agreed rate. Boykeys is not obliged to comply with this request, and may require Client to enter into a separate Agreement for this purpose and/or refer to an authorized third party.
2. If the additional work is the result of negligence on the part of Boykeys, Boykeys has made an incorrect estimate or could reasonably have foreseen the work in question, these costs will not be charged to Client

Article 11   Measurements and Floor Plans
1. If instructed, Boykeys can take measurements of the home or the building based on the BBMI, or the “Branch Brode Meet Instructie”, which is mandatory for NVM, VBO and VastgoedPRO. Boykeys can draw up a floor plan in this respect. The floor plan must be inspected by Client. Client shall decide for himself and on his own responsibility whether to use the floor plan.

2. The measurements made and floorplans prepared by Boykeys are drawn up to the best of its knowledge and insight, and are presented as faithfully as possible, but Boykeys cannot be held liable for the existence of any inaccuracies or incompleteness of the measurements and floorplans. Boykeys shall not be liable for any incorrect and/or incomplete measurements or floor plans.
3. Client shall be obliged at Boykeys’ first request to review and approve floor plans provided by him. If Boykeys is delayed in its work because Client has not or not timely given his approval, Client shall at all times be responsible for the consequences arising therefrom, such as delay.
4. Client shall notify Boykeys in writing prior to the commencement of the work of all circumstances which are or may be of importance including any points and priorities to which Client wishes attention, if and to the extent relevant.

 

Article 12    Photography and film

1. The execution of the photography work includes the editing of photos, unless otherwise agreed.
2. Photography and film is an expression of creativity and taste. If Client agrees to the quotation, Client also agrees to the style and approach of Boykeys. Boykeys is entitled to carry out the work as it sees fit and creatively, taking into account the wishes of Client.
3. If, in order to effectively execute the Agreement, Boykeys is forced to hire additional material, or to increase the number of photos or videos, or if it appears afterwards that more time is required for editing, additional costs may be charged. Boykeys will notify Client of this in a timely manner.
4. Boykeys may require Client to make additional arrangements regarding the execution, costs or duration of the order if weather conditions or other external factors in Boykeys’ opinion impede the effective performance of the Agreement. Such circumstances may in such case give rise to the performance of additional work.
5. The copyright on photographic works and film material shall be held exclusively by Boykeys, unless expressly agreed otherwise. Permission for use of the work by Client shall be granted only in writing and in advance in the form of a license as determined by Boykeys. With respect to the transferability of copyrights, name attribution on photographic work or infringement of Boykeys’ copyrights, article 21 of these General Terms and Conditions shall apply.
6. If the Client requests ownership of the photographic works and film material, this can only be transferred with Boykeys’ explicit permission in which case additional costs will be charged.
7. Client can only receive the photos and videos approved and edited by Boykeys. Client is never entitled to ‘raw’, unrestricted photos.

 

Article 13   Delivery

1.If the start, progress or delivery of the Services is delayed because, for example, Client has not or not timely supplied all requested information, provides insufficient cooperation, the advance payment has not been received in time by Boykeys or because of other circumstances, which are for the account and risk of Client, Boykeys is entitled to a reasonable extension of the delivery period. In no event shall the terms stated be deadlines, nor shall Boykeys be held liable for exceeding the agreed term.

2. All damage and additional costs resulting from a delay due to a cause mentioned in paragraph 1 shall be for the account and risk of Client and shall be charged to Client by Boykeys.
3. If Client must give approval, Boykeys shall be entitled to suspend execution of the Agreement until such time as Client has given his approval.
4. Boykeys shall make every effort to perform the Services within the agreed time period, to the extent this can reasonably be required of it. In case of urgency, Client shall be obliged to reimburse Boykeys for the additional costs involved.
5. Boykeys will make an effort to provide the Service as much as possible in conformity with the Offer.
6. Boykeys has the right to sign all designs designed and/or developed by him or to mention his name (or have it mentioned). Boykeys shall also be entitled to use all its designs and all goods to which its intellectual property rights are attached for its own promotion and/or publicity without (prior) express consent of Client.

 

Article 14   Prices and payment
1. All prices are in principle exclusive of sales tax (VAT), unless otherwise agreed.

2. Boykeys shall perform its services in accordance with the agreed rate. The costs of the work shall be calculated afterwards on the basis of the registration drawn up by Boykeys (subsequent calculation).
3. Travel time on behalf of the Client and costs related to travel shall be charged to the Client.
4. The Client is obliged to reimburse in full the costs of third parties who are deployed by Boykeys after approval of the Client, unless expressly agreed otherwise.
5. The parties may agree that Client shall pay an advance. If an advance payment has been agreed, the Client shall pay the advance payment before a start is made on performing the services.
6. The Client cannot derive any rights or expectations from an estimate issued in advance, unless the parties have expressly agreed otherwise.
7. Boykeys is entitled to increase the applicable prices and rates annually in accordance with the applicable inflation rates. Other price changes during the Agreement are only possible if and insofar as they have been expressly laid down in the Agreement.
8. The Client shall pay these costs in a lump sum, without set-off or suspension, within the specified payment term as stated in the invoice, into the account number and details of Boykeys made known to him.
9. In the event of liquidation, insolvency, bankruptcy, involuntary liquidation or application for payment against the Client, the payment and all other obligations of the Client under the Agreement shall become immediately due and payable.

 

Article 15   Collection Policy

1. If the Client fails to meet its payment obligation, and has not met its obligation within the term of payment set for it, the Client shall be in default by operation of law.
2. From the date that the Client is in default, Boykeys shall, without further notice, be entitled to the statutory commercial interest from the first day of default until full payment and compensation of extrajudicial costs in accordance with article 6:96 Civil Code, to be calculated according to the graduated scale in the Decree on the compensation of extrajudicial collection costs of 1 July 2012.
3. If Boykeys has incurred more or higher costs, which are reasonably necessary, such costs shall qualify for reimbursement. The integral judicial and execution costs incurred shall also be borne by the Client.

 

Article 16   Privacy, data processing and security
1. Boykeys will handle the (personal) data of Client with care and will only use them in accordance with the applicable standards. If so requested Boykeys will inform the person concerned.

2. Client is personally responsible for the processing of data which are processed using a service of Boykeys. The Client also guarantees that the content of the data is not unlawful and does not infringe any rights of third parties. In this respect, Client shall indemnify Boykeys against any (legal) claim related to these data or the performance of the Agreement.
3. If Boykeys is required under the Agreement to provide security for information, this security shall comply with the agreed specifications and a security level which, given the state of the art, the sensitivity of the data and the costs involved, is not unreasonable.

 

Article 17   Suspension and dissolution
1. Boykeys is entitled to retain the data, data files and more received or created by it if Client has not yet (completely) fulfilled its payment obligations. This right shall remain in full force and effect if Boykeys has good reason to suspend performance in that case.

2. Boykeys is authorized to suspend the performance of its obligations as soon as Client is in default of the performance of any obligation arising from the Agreement, including late payment of its invoices. The suspension will be immediately confirmed to Client in writing.
3. Boykeys shall in that case not be liable for any damage, on any account whatsoever, resulting from the suspension of its activities.
4. The suspension (and/or dissolution) shall not affect the payment obligations of Client for work already performed. In addition, Client shall be obliged to reimburse Boykeys for any financial loss suffered by Boykeys as a result of Client’s default.

 

Article 18   Force majeure
1. Boykeys shall not be liable if, as a result of a force majeure event, it cannot perform its obligations under the Agreement.

2. Force majeure on the part of Boykeys shall in any case include, but not be limited to: (i) force majeure of suppliers of Boykeys, (ii) failure to properly fulfill obligations of suppliers which Client or its third parties have prescribed or recommended to Boykeys, (iii) defectiveness of software or any third parties involved in the performance of the service, (iv) government measures, (v) failure of electricity, Internet, data network and/or telecommunications facilities, (vi) illness of employees of Boykeys or of consultants engaged by it and (vii) other situations which in the opinion of Boykeys fall outside its sphere of influence and which temporarily or permanently prevent Boykeys from fulfilling its obligations.
3. In the event of force majeure both Parties shall be entitled to rescind the Agreement in whole or in part. All costs incurred before the dissolution of the Agreement shall in that case be paid by Client. Boykeys shall not be obliged to compensate Client for any losses caused by such rescission.

 

Article 19   Limitation of Liability
1. If any result stipulated in the Agreement is not achieved, a failure by Boykeys shall be deemed to exist only if Boykeys has expressly promised this result when accepting the Agreement.

2. If there is an attributable shortcoming of Boykeys, Boykeys shall only be liable to pay any compensation if Client has given Boykeys notice of default within 14 days after the discovery of the shortcoming and Boykeys has subsequently failed to remedy this shortcoming within a reasonable period. The notice of default must be in writing and contain such an accurate description/substantiation of the shortcoming that Boykeys is able to respond adequately.
3. If the performance of Services by Boykeys results in liability of Boykeys, such liability shall be limited to the total amount invoiced under the Agreement, but only with respect to the direct damage suffered by Client unless the damage is the result of intentional acts or omissions or recklessness bordering on intentional acts on the part of Boykeys. Direct damage shall be understood to mean: reasonable costs incurred to limit or prevent direct damage, to determine the cause of the damage, the direct damage, the liability and the manner of recovery.
4. Boykeys expressly excludes all liability for consequential damages. Boykeys shall not be liable for indirect damage, consequential loss, loss of profits and/or losses, missed savings, damage due to business stagnation, loss of assets, loss due to delay, loss of interest and immaterial damage.
5. Client shall indemnify Boykeys against all claims of third parties resulting from a defect as a consequence of a service provided by Client to a third party and partly consisting of Services provided by Boykeys, unless Client can prove that the damage was caused exclusively by the service provided by Boykeys.
6. Any advice provided by Boykeys, based on incomplete and/or incorrect information provided by Client shall never be a ground for liability of Boykeys.
7. The content of the advice given by Boykeys is not binding and is of an advisory nature only. Client will decide for himself and under his own responsibility whether to follow the suggestions and advice of Boykeys referred to herein. All consequences resulting from following the advice shall be for the account and risk of Client. Client is at all times free to make its own choices that deviate from the advice given by Boykeys. Boykeys will not be obliged to pay any form of restitution if this is the case.
8. If a third party is engaged by or on behalf of Client, Boykeys shall never be liable for the actions and advice of the third party engaged by Client as well as the incorporation of results (of advice drawn up) of the third party engaged by Client in Boykeys’ own advice.
9. Boykeys cannot be held liable for the proper and complete transmission of the content of e-mail sent by or on behalf of Boykeys, nor for the timely receipt thereof.
10. All claims of Client due to a shortcoming on the part of Boykeys shall lapse if they have not been reported to Boykeys in writing, stating reasons, within one year after Client was aware or could reasonably have been aware of the facts on which it bases its claims. One year after the termination of the Agreement between the parties, Boykeys’ liability shall lapse.

 

Article 20   Confidentiality

1. Boykeys and the Client undertake to keep confidential all confidential information obtained in the course of an assignment. The confidentiality arises from the order and must also be assumed if it can be reasonably expected that the information is confidential. The confidentiality shall not apply if the information in question is already in the public domain/general knowledge, the information is not confidential and/or the information was not disclosed to Boykeys by Client during the course of the Agreement and/or was otherwise obtained by Boykeys.

2. In particular, the confidentiality relates to advice, reports, drafts, working methods and/or reports prepared by Boykeys in respect of the order of Client. The Client is expressly prohibited from sharing the contents thereof with employees who are not authorized to take cognizance thereof and with (unauthorized) third parties. Furthermore, Boykeys shall always exercise due care in handling all business-sensitive information provided by Client.
3. If Boykeys, on the basis of a statutory provision or a judicial decision, is obliged to disclose confidential information to a third party designated by law or by a competent court and Boykeys cannot invoke a privilege right, Boykeys shall not be obliged to pay any compensation and shall not give the Client any ground for dissolution of the Agreement.
4. The transfer or dissemination of information to third parties and/or publication of statements, advice or productions provided by Boykeys to third parties requires the written consent of Boykeys, unless such consent has been expressly agreed in advance. Client shall indemnify Boykeys against all claims of such third parties resulting from reliance on such information disseminated without Boykeys’ written consent.
5. The obligation of confidentiality shall also be imposed by Boykeys and Client on the third parties engaged by them.

 

Article 21  Intellectual Property Rights

1. All IP rights and copyrights of Boykeys including in any case, but not limited to, all designs, models, reports and advice shall be held exclusively by Boykeys and shall not be transferred to Client unless expressly agreed otherwise.
2. If it is agreed that one or more of the aforementioned goods or works of Boykeys are to be transferred to Client, Boykeys is entitled to enter into a separate Agreement for that purpose and to demand appropriate monetary compensation from Client. Such payment must be made by the Client before he acquires the goods and/or works in question with the IP rights vested in them.
3. Client is prohibited from disclosing and/or reproducing, modifying or making available to third parties (including use for commercial purposes) all documents and software on which Boykeys’ IP rights and copyrights are vested without Boykeys’ express prior written consent. If Client wishes to make changes to items delivered by Boykeys, Boykeys must give its explicit approval of the intended changes.
4. Client is prohibited from using the items and documents subject to Boykeys’ intellectual property rights other than as agreed in the Agreement.
5. The parties will inform each other and take joint action if an infringement of IP rights occurs.
6. Unless otherwise agreed, the Client shall acquire a right of use of the works created in its Order. The Client is prohibited from using the items and documents that are subject to Boykeys’ intellectual property rights in any other way than that agreed upon in the Agreement. If Client makes changes without Boykeys’ prior written consent, Client shall owe an immediately payable penalty of EUR 5,000.00 and EUR 250.00 for each day that the breach continues.

 

Article 22   Indemnification and Accuracy of Information

1. The Client is itself responsible for the accuracy, reliability and completeness of all data, information, documents and/or records, in whatever form, which it provides to Boykeys in the context of an Agreement, as well as for data obtained from third parties and provided to Boykeys for the performance of the Service.
2. Client shall indemnify Boykeys against any liability resulting from the failure or delay in fulfilling the obligations in respect of the timely provision of all correct, reliable and complete data, information, documents and/or records.
3. Client shall indemnify Boykeys against all claims of Client and third parties engaged by it or working under it, as well as customers of Client, based on the failure to obtain, or to obtain in time, any authorizations required in the performance of the Agreement.
4. The Client shall indemnify Boykeys against all claims of third parties arising from work performed for the Client, including but not limited to intellectual property rights on the data and information provided by the Client which can be used in the performance of the Agreement and/or the acts or omissions of the Client vis-à-vis third parties.
5. If Client provides Boykeys with electronic files, software or information carriers, Client guarantees that these are free of viruses and defects.

 

Article 23   Complaints

1. If Client is not satisfied with the service of Boykeys or otherwise has complaints about the execution of his order, Client is obliged to report these complaints as soon as possible, but no later than within 8 calendar days after the relevant cause that has led to the complaint. Complaints can be submitted in writing and by registered mail to the management of Boykeys, Jan van Zutphenlaan 45 (3555SN) in Utrecht.
2. The complaint must be sufficiently substantiated and/or explained by Client in order for Boykeys to handle the complaint.
3. Boykeys shall as soon as possible, but at the latest within 8 calendar days after receipt of the complaint, respond substantively to the complaint.
4. The parties will try to reach a solution together.

 

Article 24    Applicable law

1. The legal relationship between Boykeys and Client shall be governed by Dutch law.
2. Boykeys has the right to amend these General Terms and Conditions and shall notify Client thereof.
3. In the event of translations of these general terms and conditions, the Dutch version shall be authoritative.
4. All disputes arising out of or in connection with the Agreement between Boykeys and Client shall be settled by the competent court of the District Court of Midden-Nederland in Utrecht, the Netherlands, unless mandatory rules of law designate another competent court.

COMPANY DETAILS

CoC: 67970478

VAT: NL857247645B01

IBAN: NL26RABO0180761609

 

TERMS & CONDITIONS

Terms & Conditions